Write Bug (FOLIO)

A FOLIO bug report must be reproducible, specific, and evidence-backed. The reader should be able to recreate the defect without guessing.

Early Context Search

Before the first complete bug draft, search relevant existing Jira issues and read the strongest matches, as soon as the affected area and observable symptom are clear enough to query. This applies to draft-only requests as well as requests to file a ticket. Cover open and resolved/closed issues; do not restrict the search to unresolved bugs.

Ask only for what you genuinely need to start searching — do not wait for every intake field once the area and the symptom are known. Then fold in what you found and ask about the gaps that actually remain.