Prioritization

Prioritization allows an agent to work smarter, not just harder. Instead of processing tasks First-In-First-Out (FIFO), a "Manager Agent" analyzes each request's urgency and business value. It assigns a priority score (P0, P1, P2) and reorders the queue effectively. This is vital for resource-constrained environments.

When to Use

• Queue Management: When the system receives more requests than it can handle instantly.
• SLA Enforcement: Ensuring premium users or critical alerts get processed first.
• Resource Allocation: Assigning the smartest (and most expensive) models to P0 tasks, and cheaper models to P2 tasks.
• Triage: Filtering out spam or low-value requests entirely.

Use Cases

• Ticket Triage: Analyzing support tickets and tagging them as "Critical" (Server Down) or "Low" (Typo).
• Inbox Management: Sorting emails by "Needs Reply", "Read Later", and "Spam".
• Agent Dispatch: A Project Manager agent assigning urgent bugs to Senior Dev Agents and documentation tasks to Junior Agents.

Implementation Pattern