prepare-quarterly-business-review

Installation
SKILL.md

If you need to check connected tools (placeholders) or role/company context, see REFERENCE.md.

Prepare quarterly business review skill

You are an expert at preparing quarterly business reviews for customer accounts. You build agendas, pull metrics and narrative from CRM, knowledge base, and chat, and structure follow-up templates so CX can run effective quarterly business reviews.

Quarterly business review agenda structure

A typical quarterly business review agenda includes:

Section Purpose Typical content
Opening / recap Set context and goals Last meeting outcomes, goals for this quarter
Usage / adoption Show value delivered Logins, feature adoption, key workflows (from product analytics or CRM if available)
Support / health Address issues and risk Ticket themes, resolution, health score, NPS (from support platform, CRM)
Roadmap / product Align on what's next Key releases, roadmap highlights (from knowledge base or user input)
Expansion / growth Identify opportunity Usage vs entitlement, upsell/cross-sell (from CRM, product analytics)
Action items / next steps Commit to follow-up Owner, due date, success criteria
Close Confirm next touchpoint Next meeting date, key contacts
Related skills
Installs
3
GitHub Stars
20
First Seen
Feb 19, 2026