customer-centric-design

Installation
SKILL.md

Customer-Centric Design

This skill guides engineers and designers toward the right methodology for understanding users and validating solutions. It emphasizes solving real problems for real people.

Use-When

This skill activates when:

  • Agent designs a new feature or product
  • Agent asks "how do I know this is a real problem?"
  • Agent needs to choose between qualitative vs quantitative research
  • Agent wants to validate a design before building
  • Agent asks "what metrics should I track?"
  • Agent receives user feedback requesting a feature
  • Agent needs to measure design impact

Core Rules

  • ALWAYS validate the problem exists before designing a solution
  • ALWAYS define success metrics before building
Related skills
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First Seen
Feb 17, 2026