customer-centric-design
Customer-Centric Design
This skill guides engineers and designers toward the right methodology for understanding users and validating solutions. It emphasizes solving real problems for real people.
Use-When
This skill activates when:
- Agent designs a new feature or product
- Agent asks "how do I know this is a real problem?"
- Agent needs to choose between qualitative vs quantitative research
- Agent wants to validate a design before building
- Agent asks "what metrics should I track?"
- Agent receives user feedback requesting a feature
- Agent needs to measure design impact
Core Rules
- ALWAYS validate the problem exists before designing a solution
- ALWAYS define success metrics before building
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