troubleshooting
Skill: Troubleshooting
Diagnose and fix common issues with the Personize stack. Jump to the action that matches the symptom.
When to Use This Skill
- Recall returns irrelevant, empty, or noisy results
- Memorized data isn't being extracted correctly
- Guidelines aren't reaching agents or return wrong content
- Getting 429 rate limit errors or partial batch syncs
- Trigger.dev or n8n workflows are failing
- Shared workspace is going stale or agents aren't contributing
When NOT to Use This Skill
- Everything works and you want to confirm → use verify-setup
- Need to set up a new capability → use entity-memory, governance, data-sync, etc.
More from personizeai/personize-skills
personize-memory
Stores and retrieves persistent memory about records — contacts, companies, employees, members, and more. Handles memorization (single and batch with per-property AI extraction), semantic recall, entity digests, and data export. Use this skill whenever the user wants to store data, sync records from a CRM or database, query or search memory, recall what's known about a person or company, assemble context for personalization, import CSV or spreadsheet data, or do anything involving the Personize SDK's memory methods (memorize, recall, smartRecall, smartDigest, search, memorizeBatch). Also use when the user mentions contacts, leads, accounts, customer data, or entity properties.
21entity-memory
Stores and retrieves persistent memory about records — contacts, companies, employees, members, and more. Handles memorization (single and batch with per-property AI extraction), semantic recall, entity digests, and data export. Use this skill whenever the user wants to store data, sync records from a CRM or database, query or search memory, recall what's known about a person or company, assemble context for personalization, import CSV or spreadsheet data, or do anything involving the Personize SDK's memory methods (memorize, recall, smartRecall, smartDigest, search, memorizeBatch). Also use when the user mentions contacts, leads, accounts, customer data, or entity properties.
12no-code-pipelines
Generates importable n8n workflow JSON files that sync data between Personize and 400+ apps. Produces ready-to-import workflows for batch sync, webhook ingestion, per-record AI enrichment, and data export — no code required. Use this skill whenever the user wants no-code integrations, visual workflows, n8n automation, or to connect Personize to HubSpot, Salesforce, Google Sheets, Slack, Postgres, or any app without writing code. Also trigger when they mention 'workflow automation', 'scheduled sync without code', 'visual pipeline', or 'connect Personize to [app]' and don't want to write TypeScript.
12code-pipelines
Builds, deploys, and iterates production-ready AI agent pipelines using Trigger.dev and the Personize SDK. Handles the full lifecycle: interview the user about what they want, design the schema and governance, write the pipeline code, deploy it, monitor results, and iterate based on feedback. Generates TypeScript tasks for outbound sequences, inbound lead processing, conversational reply handlers, enrichment pipelines, and account signal monitoring — all backed by Personize memory, AI context, and governance. Use this skill whenever someone wants to build an AI agent, automated workflow, email sequence, drip campaign, cold outreach, lead enrichment, reply handler, account monitor, CRM automation, daily digest, or any durable pipeline — whether they provide technical specs or just describe what they want in plain language. Also trigger for Trigger.dev, background tasks, self-scheduling follow-ups, GTM automation, 'build me an agent that...', or 'I want to automate...'.
11collaboration
Turn any record into a shared workspace where agents and humans collaborate. Attach a simple workspace schema to any entity — contacts, companies, deals, projects, tickets — and let any participant contribute updates, tasks, notes, and issues. Use this skill whenever the user wants multi-agent collaboration, shared context on an entity, agent handoffs, workspace-based coordination, or the three-layer agent operating model (Guidelines + Memory + Workspace). Also trigger when they mention multiple agents working on the same record, deal rooms, account intelligence, customer health monitoring, cross-functional coordination, or progressive autonomy for AI agents.
11governance
Manages organizational guidelines, policies, and best practices as governance variables accessible to all AI agents via SmartContext. Use this skill whenever the user wants to create, update, or manage guidelines, brand voice, compliance policies, playbooks, ICPs, sales playbooks, tone rules, or any organizational rules. Also trigger when the user mentions smartGuidelines, governance variables, GitOps sync of policies, team knowledge sharing, AI agent rules, or when they want all their AI tools to follow the same policies. Even if they just say 'set up rules' or 'add a policy', this is the right skill.
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