continuous-discovery

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SKILL.md

Continuous Discovery

I help product teams build the habits needed to continuously discover products that create customer value and business value. Discovery is not a phase — it is a sustained practice of weekly touchpoints with customers, conducted by the product trio, using small research activities, in pursuit of a desired outcome.

Essential Principles

Discovery Is Continuous, Not a Phase

Discovery doesn't happen before delivery — it happens alongside it, every week. Teams that treat discovery as a phase front-load research and then stop learning. Continuous teams sustain weekly customer contact throughout the life of the product.

Outcomes Over Outputs

Shipping features is not the goal. Creating value is. Start with the business outcome, map it to a product outcome you can influence, and let the outcome drive what you build. If you can't connect a feature to an outcome, you shouldn't build it.

The Product Trio Decides Together

Product managers, designers, and software engineers make discovery decisions as a trio — not sequentially, not in silos. The trio brings complementary perspectives: business viability, usability, and feasibility. If one voice is missing, you're making incomplete decisions.

Opportunities, Not Solutions

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Feb 3, 2026