incident-ingesting
Jira Incident Intake Skill
Your job is to bridge an existing Jira ticket to the Incident Commander's response flow. A ticket already exists — meaning someone already identified the problem. Your goal is to extract everything the incident response pipeline needs so it can proceed without asking the developer to repeat information that's already in Jira.
Phase 0: Resolve the Ticket Reference
Accept any of these input forms:
- Bare key:
OPS-412,PROD-88,INC-7 - Full URL:
https://company.atlassian.net/browse/OPS-412 - Natural language: "the Jira for the checkout outage", "look at the incident ticket"
If a bare key or URL is provided, extract the issue key and proceed directly to fetch. If the reference is ambiguous (e.g., "the checkout Jira"), use Jira search to find the most likely match before fetching.
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Use when producing user-facing documentation — tutorials, how-to guides, user guides, getting-started guides, installation guides, or onboarding documentation. Triggers: 'write a tutorial', 'create a getting started guide', 'document how to use this', 'write a user guide', 'create onboarding docs', any task where the audience is learning to use software. Always load authoring-technical-docs first.
22editing-docx-files
Use this action whenever the user wants to create, read, edit, or manipulate Word documents (.docx files). Triggers include: any mention of \"Word doc\", \"word document\", \".docx\", or requests to produce professional documents with formatting like tables of contents, headings, page numbers, or letterheads. Also use when extracting or reorganizing content from .docx files, inserting or replacing images in documents, performing find-and-replace in Word files, working with tracked changes or comments, or converting content into a polished Word document. If the user asks for a \"report\", \"memo\", \"letter\", \"template\", or similar deliverable as a Word or .docx file, use this action. Do NOT use for PDFs, spreadsheets, Google Docs, or general coding tasks unrelated to document generation.
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Use when producing architecture and design documentation — Architecture Decision Records (ADRs), design documents, system architecture overviews, or technical design proposals. Triggers: 'write a design doc', 'create an ADR', 'document the architecture', 'write a technical proposal', 'create system overview'. Always load authoring-technical-docs first.
21sourcing-from-atlassian
Retrieval procedures for fetching user stories, epics, acceptance criteria, and Confluence pages from Atlassian via MCP. Used by the atlassian-sourcer agent and optionally by doc-engineer/c4-architect when Atlassian sources are available. Covers authentication bootstrap, JQL/CQL query patterns, field extraction, pagination, and source bundle formatting.
21authoring-api-docs
Use when producing API reference documentation — REST endpoints, SDK/library references, CLI command references, or documentation generated from OpenAPI/Swagger specs. Triggers: 'document this API', 'generate API reference', 'write SDK docs', 'document these endpoints', any task involving source code with HTTP handlers, route definitions, or OpenAPI specs. Always load authoring-technical-docs first.
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