return-processing-sla
Purpose
Calculates the time from return request creation to refund issuance for all completed returns in a period. Surfaces the average processing time, identifies orders that breached a configurable SLA threshold, and lists the longest-pending open returns. Read-only — no mutations.
Prerequisites
- Authenticated Shopify CLI session:
shopify store auth --store <domain> --scopes read_orders,read_returns - API scopes:
read_orders,read_returns
Parameters
| Parameter | Type | Required | Default | Description |
|---|---|---|---|---|
| store | string | yes | — | Store domain (e.g., mystore.myshopify.com) |
| days_back | integer | no | 30 | Lookback window for return requests |
| sla_days | integer | no | 5 | Maximum acceptable days from request to refund |
| format | string | no | human | Output format: human or json |
Safety
ℹ️ Read-only skill — no mutations are executed. Safe to run at any time.
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