contact-orchestration

Every campaign, flow and service message spends the same asset: the attention of one person, and their willingness to stay reachable. Each sending team sees only its own share of that spend. This skill measures what one person receives across every channel and every system, sets the ceiling, and decides who yields when two messages want the same person on the same morning.

A cap that lives inside one channel is not a cap. The person gets email, push and a message in their inbox, and each system stays within its own limit while the total goes unwatched. This is the one skill in the library whose unit of work is the whole person rather than a send, a segment or a flow.

When to use this