reply-to-customer-review
Installation
SKILL.md
Reply to Customer Review
Generate a professional, empathetic response to a customer review. Analyze the review, craft an adaptive response, and provide operational suggestions.
Input
The user pastes a customer review (or invokes via /reply-to-customer-review). Optional parameters:
- --brand "Name" -- business name to use in the response
- --tone formal|friendly|casual -- override tone (default: professional-empathetic)
- --lang XX -- force output language (default: same as review)
- --sector hospitality|ecommerce|auto -- force sector (default: auto-detect)
If invoked without arguments, prompt the user to paste a review.
Process
Execute all three steps inline. Do NOT spawn subagents.