Agency Request Intake Router

Classify any client or internal agency request into the correct operating category, identify the required skill, assess risk level, determine ownership, and produce a structured routing decision with commercial impact assessment.

Why This Exists

Agency operations fail when requests arrive without triage. Briefs get lost, scope creep goes undetected, the wrong team picks up work, and margin erodes silently. This skill acts as the front door — every request gets classified, risk-scored, and routed before any execution begins.

Trigger Conditions

Activate this skill when the user provides any of the following:

• A client request, brief, or campaign ask (in any format — email, Slack message, verbal summary, PDF)
• A CRM, media, data, or reporting request
• A scope change or change order discussion
• A QBR or performance review request
• A vague operational ask that needs routing ("the client wants something")
• An internal request that touches client deliverables
• A question about whether something is in scope or requires a change order