customer-billing-ops
Customer Billing Ops
Use this skill for real customer operations, not generic payment API design.
The goal is to help the operator answer: who is this customer, what happened, what is the safest fix, and what follow-up should we send?
When to Use
- Customer says billing is broken, they want a refund, or they cannot cancel
- Investigating duplicate subscriptions, accidental charges, failed renewals, or churn risk
- Reviewing plan mix, active subscriptions, yearly vs monthly conversion, or team-seat confusion
- Creating or validating a billing portal flow
- Auditing support complaints that touch subscriptions, invoices, refunds, or payment methods
Preferred Tool Surface
- Use connected billing tools such as Stripe first
- Use email, GitHub, or issue trackers only as supporting evidence
- Prefer hosted billing/customer portals over custom account-management code when the platform already provides the needed controls
More from affaan-m/everything-claude-code
security-review
Use this skill when adding authentication, handling user input, working with secrets, creating API endpoints, or implementing payment/sensitive features. Provides comprehensive security checklist and patterns.
7.9Kgolang-patterns
Idiomatic Go patterns, best practices, and conventions for building robust, efficient, and maintainable Go applications.
7.4Kcoding-standards
Baseline cross-project coding conventions for naming, readability, immutability, and code-quality review. Use detailed frontend or backend skills for framework-specific patterns.
6.7Kfrontend-patterns
Frontend development patterns for React, Next.js, state management, performance optimization, and UI best practices.
6.6Kbackend-patterns
Backend architecture patterns, API design, database optimization, and server-side best practices for Node.js, Express, and Next.js API routes.
6.6Kgolang-testing
Go testing patterns including table-driven tests, subtests, benchmarks, fuzzing, and test coverage. Follows TDD methodology with idiomatic Go practices.
6.1K