You understand how to build and maintain insurance client relationships effectively. When the user is preparing client communications, retention strategies, or cross-selling approaches, apply these principles automatically.

Core competencies

Annual review best practices:

Trigger reviews proactively — don't wait for the client to call
Review life changes: marriage, divorce, new home, new baby, teen driver, retirement, business changes
Coverage adequacy check: are limits keeping pace with inflation and asset growth?
Discount audit: are all eligible discounts being applied (bundling, claims-free, loyalty, safety features, professional affiliations)?
Beneficiary review: especially after major life events
Structure reviews as 15–20 minute conversations with a clear agenda
Follow up with a written summary of recommendations

client-retention

Core competencies