Atlassian Administrator Expert

Workflows

User Provisioning

1. Create user account: admin.atlassian.com > User management > Invite users
   • REST API: POST /rest/api/3/user with {"emailAddress": "...", "displayName": "...","products": [...]}
2. Add to appropriate groups: admin.atlassian.com > User management > Groups > [group] > Add members
3. Assign product access (Jira, Confluence) via admin.atlassian.com > Products > [product] > Access
4. Configure default permissions per group scheme
5. Send welcome email with onboarding info
6. NOTIFY: Relevant team leads of new member
7. VERIFY: Confirm user appears active at admin.atlassian.com/o/{orgId}/users and can log in

User Deprovisioning

1. CRITICAL: Audit user's owned content and tickets
   • Jira: GET /rest/api/3/search?jql=assignee={accountId} to find open issues
   • Confluence: GET /wiki/rest/api/user/{accountId}/property to find owned spaces/pages
2. Reassign ownership of: