Create or improve onboarding experiences that help users understand, adopt, and succeed with the product quickly.

Assess Onboarding Needs

Understand what users need to learn and why:

Identify the challenge:
- What are users trying to accomplish?
- What's confusing or unclear about current experience?
- Where do users get stuck or drop off?
- What's the "aha moment" we want users to reach?
Understand the users:
- What's their experience level? (Beginners, power users, mixed?)
- What's their motivation? (Excited and exploring? Required by work?)
- What's their time commitment? (5 minutes? 30 minutes?)
- What alternatives do they know? (Coming from competitor? New to category?)