twilio-conversations

Purpose

Enable OpenClaw to implement and operate Twilio Conversations in production: create/manage conversations, participants, and messages across SMS/WhatsApp/chat; integrate webhooks for delivery/read/failure; enforce opt-out and compliance; and compose with Twilio Programmable Messaging/Voice/Verify/Studio/SendGrid patterns.

Concrete engineer value:

• Build a unified “thread” abstraction across channels (SMS, WhatsApp, in-app chat) with consistent participant/message APIs.
• Implement reliable webhook-driven state (delivery/read/failure) with idempotency, retries, and backpressure.
• Operate at scale: rate limits, pagination, cost controls (Messaging Services, geo-matching), and compliance (STOP, 10DLC, toll-free).
• Provide production-grade observability and incident response playbooks for Twilio error codes and webhook failures.

Prerequisites

Accounts & Twilio setup