Analyze Feedback

Perform comprehensive feedback reviews, investigate specific feature requests, understand customer sentiment, then prepare concise but actionable voice-of-customer presentations

Instructions

Step 1: Understand Available Sources

Use Amplitude:get_feedback_sources to see which feedback channels are connected (surveys, support, app reviews, etc.).

Step 2: Get Themed Insights

Use Amplitude:get_feedback_insights with appropriate filters:

• Filter by types: request, complaint, lovedFeature, bug, painPoint
• Filter by date range for recent feedback
• Filter by source for channel-specific analysis

Step 3: Drill Into Specific Themes