Customer Pain Mining

Competitors at the early stage aren't a threat — they're a proxy for the customer. Their unhappy users have already done your custdev calls. This skill harvests them.

The goal is verbatim wording, not paraphrase. Founders summarize and lose the gold. Pull exact phrases — they become product copy.

When this skill applies

• A founder asks what users dislike about competitors or the category
• Preparing custdev calls — you want talking points in the customer's own language
• Writing landing-page copy or positioning — you need real pain wording
• Hunting white-space features competitors aren't shipping
• After competitor-discovery — going deeper on the named players

What you need