Theory of Constraints (TOC)

Overview

TOC asserts that every system has at least one constraint (bottleneck) that limits total throughput. Improving non-bottleneck processes does NOT improve system output �� only improving the bottleneck does. The Five Focusing Steps provide a systematic method to find and manage constraints.

Framework

IRON LAW: The System Is Only as Strong as Its Weakest Link

Improving a non-bottleneck process is a WASTE of resources — it produces
more work-in-progress that piles up at the bottleneck. Before optimizing
any process, verify it IS the bottleneck. If it's not, stop.

The Five Focusing Steps