Consumer Protection (消保法) Compliance

STATUS: SKELETON — body pending.

When to use this skill

• Drafting e-commerce T&C for TW
• Handling a 鑑賞期 return dispute
• Assessing whether a SKU qualifies for 鑑賞期 exemption
• Training CS team on consumer-protection scripts
• Responding to 消保官 inquiry

Do NOT use when

• PDPA → tw-ecom-compliance-pdpa
• Product-category regs → tw-ecom-compliance-product

Core concepts