servicenow-change-workflow
ServiceNow Change Workflow
Golden Rule
NEVER execute a network change without an approved Change Request. The only exception is an Emergency change, which still requires a CR and immediate human notification.
How to Call the Tools
The ServiceNow MCP server provides change management and incident tools. Call them via mcp-call:
python3 $MCP_CALL "python3 -u $SERVICENOW_MCP_SCRIPT" TOOL_NAME '{"param":"value"}'
ServiceNow Change Request States
New -> Assess -> Authorize -> Scheduled -> Implement -> Review -> Closed
\-> Canceled
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