trust-and-recovery
Trust and Recovery
Trust is built through predictability and tested through failure. Users trust systems that behave consistently and recover gracefully when things go wrong.
Evidence Tiers
[Research] — Peer-reviewed studies, controlled experiments
[Expert] — Nielsen Norman Group, recognized UX authorities
[Case Study] — Documented examples from major products
[Convention] — Industry practice, limited formal validation
Multiple tags = stronger evidence: [Research][Expert]
Mixed findings noted as: [Research — Mixed]
Research Foundations
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3