setup-tools
Installation
SKILL.md
Bolna Function Tools
Tools turn a talking agent into a useful one. The LLM picks a tool based on description, collects parameters from the conversation, and Bolna fires the HTTP request — feeding the response back into the conversation.
When to add a tool
| Goal | Tool |
|---|---|
| Hand the caller to a human | transfer_call (built-in) |
| Look up order / customer / account data | Custom HTTP GET |
| Create a ticket / lead / booking in CRM | Custom HTTP POST |
| Show calendar availability | fetch_calendar_slots (Cal.com) |
| Book a calendar slot | book_calendar_slot (Cal.com) |
| Get current time anywhere | Custom HTTP GET to WorldTimeAPI |
| Capture PIN / OTP / phone number on keypad | DTMF (dtmf_enabled: true) |