Vendor Management

Covers the vendor lifecycle from selection to exit. Two failures dominate this discipline: tiering vendors by spend rather than by blast radius, and losing every point of renewal leverage to a missed notice deadline. This skill is built around preventing both.

When to use this skill

• Selecting a vendor and needing a scorecard that survives scrutiny
• A renewal is approaching and the notice deadline needs to be found before it passes
• Reviewing the vendor portfolio for concentration, risk tier coverage, and consolidation
• Preparing a business review with SLA performance and credits owed
• A vendor is underperforming and the case needs to be built on trend, not anecdote
• Planning an exit and needing the sequence right

Inputs the skill expects