discovery-interview-prep

Purpose

Guide product managers through preparing for customer discovery interviews by asking adaptive questions about research goals, customer segments, constraints, and methodologies. Use this to design effective interview plans, craft targeted questions, avoid common biases, and maximize learning from limited customer access—ensuring discovery interviews yield actionable insights rather than confirmation bias or surface-level feedback.

This is not a script generator—it's a strategic prep process that outputs a tailored interview plan with methodology, question framework, and success criteria.

Key Concepts

The Discovery Interview Prep Flow

An interactive process that:

1. Gathers product/problem context (marketing materials, assumptions)
2. Defines research goals (what you're trying to learn)
3. Identifies target customer segment and access constraints
4. Recommends interview methodology (Jobs-to-be-Done, problem validation, switch interviews, etc.)
5. Generates interview framework with questions, biases to avoid, and success metrics