Benefits realization

Projects are approved on promised benefits and closed on delivered scope. The gap between those two sentences is why organizations repeat expensive mistakes with confidence.

Define benefits so they can be disproved

A benefit that cannot fail to be claimed is not a benefit. Each needs a measure, a current baseline, a target, a date by which it should appear, and an owner who is accountable after the project closes — usually the operational owner, not the project manager, who has moved on.

Distinguish honestly: