Zendesk Automation

Warn

Audited by Snyk on Jun 3, 2026

Risk Level: MEDIUM
Full Analysis

MEDIUM W011: Third-party content exposure detected (indirect prompt injection risk).

  • Third-party content exposure detected (high risk: 0.95). The required runtime workflow is Zendesk ticket triage/auto-response, which necessarily ingests the ticket’s free-text content (e.g., requester message/body) authored by an external customer into the agent/LLM context for AI analysis and routing.

MEDIUM W021: Hidden or invisible Unicode characters detected (potential obfuscation or prompt injection).

  • Hidden Unicode characters detected (1 type(s) found)

Issues (2)

W011
MEDIUM

Third-party content exposure detected (indirect prompt injection risk).

W021
MEDIUM

Hidden or invisible Unicode characters detected (potential obfuscation or prompt injection).

Audit Metadata
Risk Level
MEDIUM
Analyzed
Jun 3, 2026, 02:52 PM
Issues
2
Security Audit — snyk — Zendesk Automation