skills/clawlink-hq/skills/zendesk/Gen Agent Trust Hub

zendesk

Pass

Audited by Gen Agent Trust Hub on Sep 23, 2026

Risk Level: SAFECOMMAND_EXECUTIONEXTERNAL_DOWNLOADSINDIRECT_PROMPT_INJECTION
Full Analysis
  • [COMMAND_EXECUTION]: The skill uses npx @useclawlink/cli to execute shell commands for authentication and Zendesk API interactions.
  • [EXTERNAL_DOWNLOADS]: Fetches the @useclawlink/cli package from the official npm registry at runtime via npx. This package is a vendor resource provided by the skill author.
  • [INDIRECT_PROMPT_INJECTION]: The skill enables the agent to ingest and process external data from Zendesk tickets, organizations, and user records, which could contain malicious instructions.
  • Ingestion points: Data retrieved via npx @useclawlink/cli run zendesk (SKILL.md).
  • Boundary markers: The instructions recommend confirming with the user before write operations but do not specify technical delimiters to isolate external data from the system prompt.
  • Capability inventory: Shell command execution via the @useclawlink/cli tool.
  • Sanitization: No explicit filtering or sanitization of retrieved ticket content is mentioned.
Audit Metadata
Risk Level
SAFE
Analyzed
Sep 23, 2026, 05:45 PM