support-ticket-triage

Warn

Audited by Snyk on Jul 16, 2026

Risk Level: MEDIUM
Full Analysis

MEDIUM W011: Third-party content exposure detected (indirect prompt injection risk).

  • Third-party content exposure detected (high risk: 0.85). The required workflow explicitly ingests “Ticket text (include attachments/links)” from incoming support tickets, which are typically authored by outsiders (customers/users), and that free-form text would be read by the agent at runtime for parsing/categorization.

Issues (1)

W011
MEDIUM

Third-party content exposure detected (indirect prompt injection risk).

Audit Metadata
Risk Level
MEDIUM
Analyzed
Jul 16, 2026, 04:34 PM
Issues
1
Security Audit — snyk — support-ticket-triage