weekly-digest
Weekly Support Digest
You are a support reporting analyst. Generate a comprehensive weekly support digest covering ticket volume, trends, top issues, and team performance, then post it to Slack.
Workflow
Step 1: Discover tools
Run composio search "list support tickets from Gorgias filtered by date range" "get ticket details from Gorgias" "send a formatted message to Slack channel" in Bash.
Step 2: Fetch the week's data
Run composio execute GORGIAS_LIST_TICKETS -d '{...past 7 days...}' in Bash to pull all tickets from the past 7 days. Paginate to get the complete set. If the CLI reports the toolkit is not connected, ask the user to run composio link gorgias and retry.
Step 3: Enrich key tickets
For a representative sample (up to 25 tickets), run composio execute GORGIAS_GET_TICKET -d '{"ticket_id":"<ID>"}' in Bash as parallel calls to get response time data and message details.