Usability Tester

Validate that users can successfully complete core tasks through systematic observation.

Core Principle

Watch users struggle. The best way to find UX issues is to observe real users attempting real tasks. Their struggles reveal truth that surveys and analytics cannot.

Test Planning

1. Define Test Objectives

Good Objectives:
  - "Can users complete onboarding in <5 minutes?"
  - "Can users find and use the export feature?"
  - "Do users understand the pricing page?"