Gap Analysis
Gap Analysis Skill
Purpose
Identify the difference (gap) between the current state (As-Is) and the desired future state (To-Be) to determine what actions, processes, or technologies are needed to bridge that gap.
When to Use
- Strategic planning
- Software migration/upgrades
- Process improvement initiatives
- Compliance audits
- Feature parity analysis (e.g., moving from Legacy to New System)
The Gap Analysis Process
1. Identify Current State (As-Is)
- What: How things work today.
- Sources: Documentation, interviews, observation, system data.
- Artifacts: Current process maps, system architecture diagrams, SWOT strengths/weaknesses.
- Questions:
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