Process Mapping
Process Mapping Skill
Purpose
Create clear, professional business process diagrams that visualize workflows, identify inefficiencies, and communicate processes to stakeholders and development teams.
When to Use
- Documenting current state (As-Is) processes
- Designing future state (To-Be) processes
- Identifying process gaps and inefficiencies
- Communicating workflows to stakeholders
- System design and integration planning
Process Mapping Types
1. Flowcharts
Best for: Simple, linear processes Symbols:
- ⬭ Oval: Start/End
- ▭ Rectangle: Process/Activity
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