freshdesk-automation
Freshdesk Automation via Rube MCP
Automate Freshdesk customer support workflows including ticket management, contact and company operations, notes, replies, and ticket search through Composio's Freshdesk toolkit.
Toolkit docs: composio.dev/toolkits/freshdesk
Prerequisites
- Rube MCP must be connected (RUBE_SEARCH_TOOLS available)
- Active Freshdesk connection via
RUBE_MANAGE_CONNECTIONSwith toolkitfreshdesk - Always call
RUBE_SEARCH_TOOLSfirst to get current tool schemas
Setup
Get Rube MCP: Add https://rube.app/mcp as an MCP server in your client configuration. No API keys needed — just add the endpoint and it works.
- Verify Rube MCP is available by confirming
RUBE_SEARCH_TOOLSresponds - Call
RUBE_MANAGE_CONNECTIONSwith toolkitfreshdesk
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