The Agent Skills Directory

[INDIRECT_PROMPT_INJECTION]: The skill processes ticket data, including subjects and descriptions, which are sources of untrusted external content. This creates a surface where embedded instructions in tickets could theoretically influence agent behavior.
Ingestion points: FRESHSERVICE_LIST_TICKETS and FRESHSERVICE_GET_TICKET tools defined in SKILL.md retrieve ticket content.
Boundary markers: The instructions do not define specific delimiters or instructions to ignore content within ticket fields.
Capability inventory: The skill has capabilities to create and update tickets, perform bulk operations, and send outbound emails via FRESHSERVICE_CREATE_TICKET, FRESHSERVICE_BULK_UPDATE_TICKETS, and FRESHSERVICE_CREATE_TICKET_OUTBOUND_EMAIL.
Sanitization: No explicit sanitization or filtering of retrieved ticket content is mentioned.
[EXTERNAL_DOWNLOADS]: The skill references external resources for functionality and documentation.
References the Composio toolkit documentation at https://composio.dev/toolkits/freshservice.
Instructs the user to add the MCP server endpoint https://rube.app/mcp in their client configuration.

freshservice-automation