Freight Broker — Shipper/Carrier Principal-Agent Balance

Industry front door for principal-agent. Adds domain triggers, example, packs. Parent Process unchanged.

Activate when: structuring shipper agreements; deciding margin transparency; a conflict between cheapest-for-shipper and loyal-carrier; setting service expectations both sides rely on. Do NOT activate when: you carry the freight yourself (no intermediary role).

Why this variant

The parent principal-agent analyzes misaligned incentives between parties. A broker sits between two principals (shipper wants low cost + reliability; carrier wants high pay + steady loads) and profits on the spread — a structural conflict managed through clear roles, service commitments, and appropriate transparency.

Domain inputs → the analysis

• Name the misalignments: shipper's cost vs your margin; carrier's pay vs your margin; both sides' reliance on your promises.
• Decide the model: transparent/managed-transportation (open margin) vs traditional (spread) — and disclose accordingly.
• Align via reputation: reliable capacity for shippers + prompt, fair pay for carriers builds the repeated-game trust that beats squeezing either side once.

Worked example

A shipper could save $80 on a load via an unknown cheap carrier, but your reliable carrier costs more. → Principal-agent view: chasing the one-time saving risks a failed delivery (shipper's real interest is reliability) and burns carrier trust. Weigh the relationship/reliability value, not just the spread.