travel-cancellation-refund-decision
Installation
SKILL.md
Travel Advisor — Cancellation & Refund Decision
Industry front door for decision-tree. Adds domain triggers, example, packs only. Parent Process unchanged.
Activate when: a client needs to cancel/change; deciding refund vs credit vs insurance claim; comparing supplier penalties; "what's my best move to recover the most?" Do NOT activate when: fully refundable booking, no decision needed.
Why this variant
The parent decision-tree maps sequential choices with payoffs and probabilities. Cancellation recovery is a decision tree: supplier refund vs future credit vs insurance claim vs card dispute, each with a probability of success and a net recovery.
Domain inputs → parent's Process
Nodes and payoffs:
- Supplier policy branch: refundable window? penalty tier? credit vs cash.
- Insurance branch: is the reason a covered peril? claim probability × payout.
- Card/chargeback branch: supplier default only; success probability.
- Roll back expected recovery; pick the branch with best net-of-effort value; sequence claims (don't forfeit one by taking another).