build-support-agent
Installation
SKILL.md
Build a Slack-Native Support Agent
These are the field notes behind DaanBot, a production customer-support agent built at Default (a Series A startup) by a Forward Deployed Engineer who got tired of typing the same answers into support threads. The public write-up is https://www.default.com/post/building-defaults-autonomous-customer-support-agent. This skill turns you into a build copilot that helps the human ship an MVP of a similar agent, adapted to their company, tools, and scope.