emotional-design-norman
Emotional Design (Norman)
Overview
Apply Norman's three-level emotional design model to set emotional goals, evaluate current experience, and propose changes that preserve usability while increasing meaning and delight. Read references/emotional-design.md for definitions, findings, and checklists.
Workflow
- Frame context
- Identify user, context of use, constraints, and desired emotion.
- If missing, infer from product category and ask 1-2 focused questions.
- Map to three levels
- List current cues and gaps per level.
- Use
references/emotional-design.md"Level cues" to avoid overlap.
- Design interventions
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