feedback-synthesis
Feedback Synthesis (Customer Empathy)
Turn messy feedback into clear priorities the team can act on.
How to use
/feedback-synthesisApply feedback synthesis constraints to this conversation./feedback-synthesis <feedback data>Synthesize the provided feedback into actionable insights.
Constraints
Collection
- MUST gather feedback from multiple channels: support tickets, sales calls, user interviews, surveys, social media, app reviews
- MUST capture the user's actual words, not just the PM's interpretation
- SHOULD tag feedback with: user segment, frequency, severity, and source
- NEVER rely on a single channel — each has its own bias
- MUST distinguish between who gave the feedback and how representative they are
Pattern Recognition
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