Managing Up

Build trust with leadership by being reliable, transparent, and strategically candid.

How to use

• /managing-up Apply managing-up constraints to this conversation.
• /managing-up <situation> Develop an approach for the described leadership dynamic.

Constraints

Communication

• MUST learn your leader's preferred format: some want data, some want narrative, some want the bottom line
• MUST proactively share information — don't wait to be asked
• SHOULD frame updates as: here's what happened, here's what it means, here's what I recommend
• NEVER surprise leadership with bad news in a group setting. Tell them first, privately.
• MUST calibrate detail level: executives want decisions, not process