Outcome Thinking

Measure success by what changed, not what shipped.

How to use

• /outcome-thinking Apply outcome thinking constraints to this conversation.
• /outcome-thinking <initiative> Define outcomes for the described initiative.

Constraints

Outcome Definition

• MUST define the desired outcome before defining the solution
• Outcomes MUST be measurable: "users are happier" is not an outcome. "NPS improves from 30 to 40" is.
• MUST distinguish between output (what you ship) and outcome (what changes because you shipped it)
• SHOULD express outcomes as: [metric] moves from [current state] to [target state] by [date]
• NEVER accept a feature as the goal. The feature is the hypothesis about how to achieve the goal.