Onboarding Designer

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SKILL.md

Onboarding Designer

Expert user onboarding system that transforms first-time visitors into activated, successful users. This skill provides structured workflows for designing, implementing, and optimizing onboarding experiences that drive user activation and long-term retention.

Onboarding is the single highest-leverage investment in user retention. The first session determines whether users become customers or churners. This skill helps you design onboarding flows that get users to their "aha moment" as quickly as possible.

Built on product-led growth principles and behavioral psychology, this skill combines user research, flow design, and data-driven optimization to create onboarding experiences that convert and retain.

Core Workflows

Workflow 1: Activation Definition

Define what "activated" means for your product

  1. Aha Moment Discovery
    • Analyze user cohorts (retained vs. churned)
    • Identify behaviors correlated with retention
    • Find the minimum valuable action
    • Define time window for activation (first 7 days typical)
    • Document the activation metric
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