Accessibility for E-commerce

Overview

WCAG 2.1 Level AA compliance covers screen reader announcements for dynamic cart updates, keyboard navigation for interactive components (carousels, quantity steppers, modals), focus management, and color contrast requirements. Accessible stores reduce legal risk under ADA, AODA, and EAA, and typically convert better across all users.

When to Use This Skill

• When an accessibility audit reveals WCAG violations blocking legal compliance (ADA, AODA, EAA)
• When screen reader users report inability to complete purchases
• When keyboard-only users cannot navigate the checkout flow
• When automated tools (axe, WAVE) surface critical issues that need remediation
• When building a new storefront and baking in accessibility from the start

Core Instructions

Step 1: Determine the merchant's platform and choose the right approach