SFCC Business Manager

Overview

Business Manager (BM) is the SFCC administration interface accessed at https://{instance}.dx.commercecloud.salesforce.com/on/demandware.store/Sites-Site/default/ViewApplication-DisplayWelcomePage. It controls every aspect of the SFCC installation: catalog and product management, site preferences, promotion engine, content assets, A/B tests, and job scheduling. Bulk data operations are performed via XML import/export using the Import & Export framework, which processes files from the IMPEX directory via scheduled jobs.

When to Use This Skill

• When performing initial catalog setup for a new SFCC site
• When importing products, prices, or inventory from an ERP or PIM system via XML
• When configuring OCAPI settings for API client registrations
• When setting up site preferences for custom cartridge configurations
• When managing promotions, coupon campaigns, and A/B tests across sites
• When diagnosing job failures or reviewing import error logs in Business Manager

Core Instructions

1. Navigate key Business Manager areas