shopify-app-review-triage
Shopify App Review Triage
Overview
Shopify App Store reviews are the loudest public signal an app team gets, and the usual failure mode is treating every 1-star review as equally urgent. This skill turns rows of public review text for the apps you publish into one prioritized brief — P0 incident risk, P1 repeated friction, P2 pricing confusion, P3 feature request, plus an explicit needs-human-read bucket for anything the keyword pass cannot judge. Every item keeps a link back to the public listing it came from and is labeled either first pass — not human-checked or human-checked, so nobody mistakes a keyword match for a confirmed defect. It works for a single app or a portfolio with a few watched competitors, and it needs no API access, no scripts, and no private data.
When to Use This Skill
- When new 1-3-star reviews land on one of your app listings and you need to know which one to work on first
- When you publish several apps and low-star reviews arrive scattered across listings with no shared queue
- When an agency or support partner runs the inbox for an app team and owes them a weekly written brief
- When you want listing feedback clustered into incident risk vs friction vs pricing vs feature requests
- When you also watch competitor listings and need their reviews kept out of your own incident queue
Do not use this skill for storefront product reviews shown to shoppers — see @product-reviews-ratings for collecting and displaying those, and @review-generation-engine for requesting them.