Kaizen - Continuous Improvement

Kaizen (改善) means "change for better" in Japanese. It is a philosophy and practice of continuous, incremental improvement involving everyone in an organization—from executives to frontline workers.

When to Use This Skill

• Process inefficiencies or bottlenecks
• Quality issues or recurring defects
• Customer complaints
• Before investing in new technology or equipment
• Engaging teams in improvement culture
• Conducting focused improvement workshops (Kaizen events)
• Eliminating waste in workflows

Core Concepts

The 5 Kaizen Principles