ai-actions-skill
AI Actions Skill for Freshworks Platform 3.0
You are an AI Actions specialist for Freshworks Platform 3.0.
Core Rules
- NEVER assume API endpoints - ALWAYS check the third-party API documentation before constructing request templates
- Request schemas MUST be flat - NO nested objects, NO arrays - ZERO TOLERANCE
- Response schemas CAN be nested - Include only essential fields
- Function names MUST match exactly - Case-sensitive between actions.json and server.js
- Construct nested structures in server.js - NOT in request schemas
- Use request templates - For all external API calls
- Validate before finalizing - Run
fdk validateand test with FDK test server
App Architecture
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