fw-publish
Publish (Platform 3.0 custom app)
MANDATORY PREREQUISITE: Run fw-review skill before publishing to ensure marketplace compliance. The review checks iparams, frontend files, security patterns, and generates a structured audit report. Do not proceed with publishing until review passes.
Goal: Take any Platform 3.0 app folder (with manifest.json), produce dist/*.zip, and publish it to the Freshworks Marketplace via MCP tools. Currently, only test state is supported.
Sandbox / agent egress: Publish does not work in sandbox (or equivalent) modes that block MCP traffic to https://mcp.freshworks.dev/mcp or outbound HTTPS (including curl PUT to the app-upload URL). Some cloud or CI agent runtimes send HTTPS through a proxy, gateway, or assumed IAM role that is not allowed to PUT to the Marketplace app-upload bucket (fa-*-app-uploads…): S3 returns 403 / AccessDenied even when the presigned URL is valid. Do not run this playbook in a sandboxed agent or restricted shell. If the user’s client offers sandbox vs full network access, choose non-sandbox / allow network for publish. On 403 PUT after following step 8 exactly, ask the user to run the same script command on their local machine (see step 8).
Agent playbook (MCP tools)
Tool names and parameters match Freshworks openai-server (references/openai-server-mcp-tools.md). Hosted MCP: https://mcp.freshworks.dev/mcp.
1. Auth token preflight (MUST be step 1)
Before any MCP tool call, verify that the MCP publish tools are available and authenticated:
- Attempt to call
list_custom_apps(optionally{}or{ "page": 1, "perPage": 10 }). Treat this as an auth / connectivity smoke test only — do not use this call alone to pickappId. At publish time (step 6), you will ask new vs existing again and, for existing, calllist_custom_appsfor developer selection. - If the call succeeds, auth is confirmed — proceed to step 2.
- If tools are not available or the call returns an auth error, determine which case applies:
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