Support Ticket Triage

If you see unfamiliar placeholders or need to check which tools are connected, please ask about available integrations.

Categorize, prioritize, and route an incoming support ticket or customer issue. Produces a structured triage assessment with a suggested initial response.

Usage

Provide the ticket text, customer message, or issue description.

Examples:

• "Customer says their dashboard has been showing a blank page since this morning"
• "I was charged twice for my subscription this month"
• "User can't connect their SSO — getting a 403 error on the callback URL"

Workflow

1. Parse the Issue